Lost property may be a crisis for your guests and customers. But for you, every lost phone, laptop, bag and irreplaceable cuddly toy is more pressure on your business, its costs and your drive to work sustainably.
We take that pressure away.
Complete Lost Property Service’s (CLPS) smart approach to lost and found can support your CSR and sustainability initiatives – and can even become a cost benefit.

Managing The Complete Lifecycle of Lost Property
From 'found' to 'reunited' or 'recycled', outsource lost property management to CLPS and you cut the cost and burden of reuniting items with their owners, or disposing of them ethically and sustainably. Here's how it works...

Find
An item of lost property is handed to a member of your team.

Report
In seconds, your team member logs the item on the CLPS app or via web. They hand the item to your lost property team.

Store
You choose whether to store the item for 30 days or hand it straight to us. We’ll then store for up to 90 days at secure CLPS locations.

Return
Owners contact your Lost Property. You notify us. Once we verify ownership, we return items by courier.

Dispose
We ethically and sustainably resell, repurpose or donate any unclaimed items.

Rebate
We send you (or your chosen charity) a rebate for resold items.

Who uses CLPS?
Travel
Tourist Attractions
Police
Hospitality
Universities
Government
Arenas & Festivals
Healthcare
Insurance Companies
Why use CLPS

Because we reunite more owners with their lost property
Traditional lost and found returns less than 15% of lost property to its owners. Thanks to image recognition, smart search and more, CLPS achieves up to 97% success.

Because we’re your sustainably focused lost property partner
For any items we can’t return, we resell, recycle or repurpose what we can, and donate what we can’t - so even your lost property has a sustainable story to tell.

Because we pay you
CLPS uses a simple annual subscription fee model, costing less than most of our clients single head count cost for a year. And because we offer rebates on any items we resell, your lost property could actually earn you (or your chosen charity) a little extra.

Because you decide your level of involvement
Keep lost property on site for up to 30 days or hand it to us immediately.

Because our technology does more
From reducing fraudulent insurance claims to giving the police anonymous access to item data to help reduce crime, we do more than reunite lost property with grateful owners.

Because you don’t have to use our lost property services to benefit from CLPS end-of-life property disposal
Have lost property you need to recycle, resell or retire? Ask us.

Get in touch
Please note: this form is SOLELY for corporate clients looking for a Lost Property Managed Service. For individual lost property item enquiries, please use the contact details provided to you by the Lost Property Office from where your item has been lost and found.