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Found property support for police forces

CLPS helps police forces reduce the workload, storage pressure and risk created by found property, while supporting a secure and accountable process for claim review, owner verification and return.

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Found property still reaches the police

Even when lost property is not a core operational focus, police forces can still end up receiving found items from members of the public, businesses, transport operators, venues, security teams and partner agencies.
Some items may be high value. Some may contain private data. Some may include identity documents, phones, wallets, keys, electronics, bags or personal items that people naturally expect the police to handle.
That creates a practical challenge: items need to be secured, recorded, stored, reviewed, claimed, verified and either returned or resolved through an agreed process.
CLPS helps reduce that burden by providing secure collection, off-site storage, CCTV processing, item registration, photography, claim review, owner verification and courier return support.

Why found property creates pressure for forces

Found property can be easy to underestimate. But every item accepted into a force creates an operational responsibility.

Items with private data

Phones, laptops, tablets, wallets, documents and storage devices may contain personal or sensitive information that needs careful handling.

High-value property


Electronics, jewellery, bags, watches, bicycles and other valuable items can increase the need for secure storage and clear release checks.

Items handed in anyway

Members of the public may still hand items to police stations or officers, even where responsibility is unclear or the force is trying to reduce lost property handling.

Storage pressure

Unclaimed items can occupy valuable space for weeks or months and require ongoing organisation, monitoring and disposal decisions.

Public enquiries

People often contact the police when they lose important items, creating additional workload for front counter, contact centre or administrative teams.

Ownership checks

Before an item is released, the claimant needs to be checked carefully to reduce the risk of property being returned to the wrong person.

The same issues as distributed operators

Where police forces do provide a found property service, they face many of the same challenges as transport operators and other distributed organisations.
Items may be handed in at different stations, front counters, offices or operational locations. Records may be created by different teams. Storage may happen in more than one place. Claims may come through different channels.
That can make it harder to keep a consistent process, understand where items are held, review claims quickly and provide clear updates to the public.
CLPS helps create a more centralised and consistent process by collecting secured property from agreed locations and processing it through a controlled warehouse environment.

How CLPS supports police forces

CLPS provides a secure managed service for found property.
Your team places found items into CLPS-provided bags, boxes or containers kept securely on site. Once sealed, CLPS collects the containers and transports them to our secure warehouse.
Items are processed under CCTV, registered, photographed and stored securely for the agreed retention period. When claims are received, CLPS reviews the details, verifies ownership and supports the owner’s chosen courier delivery option.
This helps forces reduce non-core administrative workload while maintaining a clear, secure and accountable process.

Benefits for police forces

CLPS helps forces reduce the time, space and administrative pressure created by found property.

Reduce non-core workload

Reduce the time police staff spend storing, searching, reviewing and returning found property.

Improve handling of sensitive items


Support a clearer process for items that may contain private data, personal information or high-value property.

Free up storage space

Move found property off site into secure CLPS storage for the agreed retention period.

Support courier returns

Verified owners can choose a courier delivery option, reducing return handling for force teams.

Improve public-facing support

Give members of the public a clearer route to claim, verify and recover property.

Support consistent records

Items are registered and photographed under CCTV, helping create a more structured item record.

Reduce release risk

Ownership verification helps reduce the risk of property being returned to the wrong person.

Support sustainability reporting

CLPS operates as a net zero service and provides CO₂ removal certificates where applicable.

A safer process for valuable and data-bearing items

Found property is not always low value or low risk.
Forces may receive phones, laptops, tablets, wallets, passports, driving licences, keys, bags, jewellery, payment cards, documents and other items that need careful handling.
CLPS helps create a controlled process for these items, with secure collection, CCTV processing, item registration, photography, secure storage, claim review and ownership verification before release.

Clearer support for members of the public

People often contact the police when they lose something important, even when the item may have been lost elsewhere.
CLPS can help reduce the public-facing burden by supporting claim review and return processes, giving owners a clearer route to recover their property where a match is identified.
This helps reduce repeated enquiries and makes the found property process easier to manage.

Net zero found property support

CLPS operates as a net zero service and works across collection, storage, processing and return activity to reduce environmental impact.
Where applicable, CO₂ removal certificates can be provided for CLPS operations and client found property activity, helping forces support sustainability reporting and environmental accountability.