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CLPS Apr26

The face of the moon was in shadow

Lost property support for busy organisations

CLPS supports organisations that need a secure, efficient and lower-impact way to collect, store, process and manage lost property.

Book a 30-minute review

Who we support

Choose the area that best matches your organisation.

Transport Operators

Support for rail, bus, coach and transport hub operators managing passenger lost property across routes, depots, stations and customer service teams.

Transport Operators

Police Forces


Support for forces that need to reduce found property workload, improve public communication and manage items through a clearer, more accountable process.

Police Forces

Facilities & Security

Support for facilities managers, security providers and managed sites that need a professional lost property process for clients, visitors and building users.

Facilities & Security

Public Venues

Support for venues, attractions, event spaces and high-footfall locations that need to manage visitor lost property more efficiently.

Public Venues

Different sectors, familiar lost property problems

Lost property processes often grow around local habits rather than clear operating models. Items may be stored in different places, recorded inconsistently, handled by multiple teams or kept on site for months.
That can make it harder to find items, respond to claimants, verify ownership and understand the true cost of the process.

Too much manual admin

Staff spend time logging items, searching storage areas, replying to enquiries and arranging returns.

Storage pressure


Unclaimed items take up space that could be used for operational work.

Repeated customer contact

Claimants often call or email multiple times when the process is unclear.

Inconsistent records

Without item photography and structured records, matching claims can become slow and unreliable.

Risk of incorrect release

Weak ownership checks can increase the risk of items being returned to the wrong person.

Limited sustainability evidence

Lost property activity can involve collection, storage and returns, but often lacks clear environmental reporting.

One managed service, adapted to your sector

CLPS provides the same core service model across different operational environments, then adapts the detail around your organisation’s needs.
Your team places found items into CLPS-provided containers, seals them and requests collection. CLPS collects the property, processes items under CCTV, registers and photographs them, stores them securely and supports claim review, owner verification and courier return.
As a net zero service, CLPS can also provide CO₂ removal certificates for its own operations and client lost property activity where applicable.