Managed collection and storage
CLPS provides containers for found property, collects sealed bags or boxes and transports items to a secure warehouse for the agreed retention period.
Complete Lost Property Service
About Complete Lost Property Service
Complete Lost Property Service (CLPS) is a specialist managed service that helps organisations reduce the cost, workload, storage pressure and risk associated with lost property.
CLPS is the trading name of Zero Burden Service Ltd, an active private limited company incorporated in England and Wales in 2018.
What CLPS does
We provide an end-to-end lost property service for organisations that want a controlled, consistent and lower-burden alternative to managing found items internally.
Controlled item processing
Items are processed under CCTV, registered, photographed and recorded to support secure handling and effective claim review.
Claimant support
CLPS reviews claim details, supports ownership verification and helps verified owners arrange their chosen courier return option.
Lower operational impact
The service is designed to reduce internal administration and storage demands while supporting measurable environmental responsibility.
Organisations we support
CLPS supports transport operators, police forces, facilities and security providers, public venues and organisations managing found property across one or more sites throughout the United Kingdom and Ireland.
Where we work
CLPS provides managed lost property support to organisations throughout the United Kingdom and Ireland.
Independent assurance
Our management systems and commitments are supported by independent certification and recognised programmes.
- ISO 9001:2015 quality management certification
- ISO/IEC 27001:2022 information security management certification
- ISO 14001:2015 environmental management certification
- Cyber Essentials certification
- Armed Forces Covenant signatory
- Defence Employer Recognition Scheme Bronze Award
Company information
- Trading name: Complete Lost Property Service (CLPS)
- Legal entity: Zero Burden Service Ltd
- Companies House number: 11580478
- Incorporated: 20 September 2018
- Registered office: Avalon House, Sandhurst Road, Finchampstead, Wokingham, England, RG40 3JD
Talk to CLPS
Tell us about your sites, current process, item volumes and operational challenges. We can then discuss whether managed lost property support is a good fit for your organisation.
Book a 30-minute reviewA practical first step
Take lost property off your team’s workload
Book a short, no-obligation review of your current process with CLPS.