Transport Operators
Support for rail, bus, coach and transport hub operators managing passenger lost property across routes, depots, stations and customer service teams.
Transport Operators
Complete Lost Property Service
Lost property support for busy organisations
CLPS supports organisations that need a secure, efficient and lower-impact way to collect, store, process and manage lost property.
Book a 30-minute reviewA clear, controlled journey
- Secure handover
- Controlled processing
- Verified return
Who we support
Choose the area that best matches your organisation.
Police Forces
Support for forces that need to reduce found property workload, improve public communication and manage items through a clearer, more accountable process.
Police Forces
Facilities & Security
Support for facilities managers, security providers and managed sites that need a professional lost property process for clients, visitors and building users.
Facilities & Security
Public Venues
Support for venues, attractions, event spaces and high-footfall locations that need to manage visitor lost property more efficiently.
Public Venues
Different sectors, familiar lost property problems
Lost property processes often grow around local habits rather than clear operating models. Items may be stored in different places, recorded inconsistently, handled by multiple teams or kept on site for months.
That can make it harder to find items, respond to claimants, verify ownership and understand the true cost of the process.
Too much manual admin
Staff spend time logging items, searching storage areas, replying to enquiries and arranging returns.
Storage pressure
Unclaimed items take up space that could be used for operational work.
Repeated customer contact
Claimants often call or email multiple times when the process is unclear.
Inconsistent records
Without item photography and structured records, matching claims can become slow and unreliable.
Risk of incorrect release
Weak ownership checks can increase the risk of items being returned to the wrong person.
Limited sustainability evidence
Lost property activity can involve collection, storage and returns, but often lacks clear environmental reporting.
One managed service, adapted to your sector
CLPS provides the same core service model across different operational environments, then adapts the detail around your organisation’s needs.
Your team places found items into CLPS-provided containers, seals them and requests collection. CLPS collects the property, processes items under CCTV, registers and photographs them, stores them securely and supports claim review, owner verification and courier return.
As a net zero service, CLPS can also provide CO₂ removal certificates for its own operations and client lost property activity where applicable.
A practical first step
Take lost property off your team’s workload
Book a short, no-obligation review of your current process with CLPS.