Complete Lost Property Service
CLPS collects, stores, processes and manages lost property on behalf of your organisation, reducing admin pressure while helping owners recover their items safely.
Book a 30-minute reviewA clear, controlled journey
Our process is designed to make lost property simple for your team, secure for your organisation and clearer for people trying to recover their belongings.
Your team places found items into CLPS-provided bags, boxes or containers kept in a secure location on site.
This gives staff a simple, consistent way to handle found property without needing to manage the full lost property process themselves.
When items are ready for collection, your team seals the bag, box or container and contacts CLPS.
This creates a clear handover point and helps protect the integrity of the property before it leaves your site.
CLPS collects the sealed containers and transports the property to our secure warehouse.
This removes lost property from your premises, reduces storage pressure and saves your staff from ongoing item handling.
At the CLPS warehouse, items are processed in a controlled environment under CCTV.
Each item is registered, photographed and recorded in a structured way so it can be searched, reviewed and matched more effectively.
CLPS holds items securely for the agreed retention period, which may be several months depending on your organisation’s policy.
This removes the need for your team to keep, organise and monitor lost property on site.
When a claim comes in, CLPS reviews the claimant’s information against the stored item record, photographs and supporting details.
This helps reduce customer service workload and gives claimants a clearer route to recover their property.
Before an item is released, CLPS checks that the claimant can reasonably verify ownership.
This helps reduce the risk of property being returned to the wrong person and supports a more accountable process.
Once ownership has been verified, CLPS supports the owner’s chosen courier delivery option.
This gives claimants a practical way to recover their items without adding extra work for your team.
CLPS operates as a net zero service and works across its operations to reduce environmental impact.
Where applicable, CO₂ removal certificates can be provided for CLPS operations and client lost property activity, helping support sustainability reporting and environmental accountability.
The CLPS process is built for organisations that need lost property handled properly, but do not want internal teams tied up with months of storage, enquiries and item management.
CLPS helps reduce the time your staff spend logging, storing, searching, reviewing and returning lost property.
Items are removed from your premises and stored securely by CLPS for the agreed retention period.
CLPS reviews claims, verifies ownership and supports return options, reducing pressure on your customer service teams.
CLPS operates as a net zero service and provides CO₂ removal certificates where applicable.
Lost property can contain valuable, personal or sensitive items. That is why the process needs to be clear, secure and accountable.
CLPS creates a controlled handover from your site to our warehouse, with sealed containers, secure storage, CCTV processing, item registration, photography and ownership verification before release.
This gives your organisation a more reliable lost property process while reducing the burden on frontline, facilities, security and customer service teams.
Talk to CLPS about how we can collect, store, process and manage lost property on behalf of your organisation.
A practical first step
Book a short, no-obligation review of your current process with CLPS.